Terms of Services

1. Tour and Activity Booking

1.1 When booking our tours and activities, you agree to provide accurate and complete information.

1.2 All bookings are subject to availability, and we reserve the right to cancel or reschedule a booking due to unforeseen circumstances. In such cases, we will provide alternative options or a refund.

2. Pricing and Payment

2.1 The prices of our tours and activities are clearly stated on our website.

2.2 Payment for our tours and activities is to be made in our office, not on the website. You can view the prices by using the “extras” section in the booking form, located on the right-hand side, just below the number of tour participants.

2.3 Payment can be made in our shop, either in cash or by card. Please note that there is a 20% fee for card payments.

3. Cancellation and Refund Policy

3.1 You can cancel your booking up to 14 days in advance of the tour or activity for a full refund.

3.2 For a full refund, you must cancel at least 14 days before the tour or activity’s start time.

3.3 If you cancel less than 14 days before the tour or activity’s start time, the amount you paid will not be refunded.

3.4 Any changes made less than 24 hours before the tour or activity’s start time will not be accepted.

4. Privacy Policy

4.1 Your use of our website and booking our services is subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5. Tour and Activity Specific Policies

5.1. ATV Tours:

5.1.1 Age Restrictions: Children must be older than 5 years old to participate in an ATV tour.

5.1.2 Passenger Policy: Children aged 16 and under must ride as passengers and will be charged as passengers, not as drivers.

5.1.3 Driving Eligibility: Children 16 years and older can drive their own ATV with a valid driver’s license present at the time of the tour. No photos of driver’s licenses are allowed.

5.1.4 Weather Variability: Our ATV Tours may vary significantly between the rainy and dry seasons. Tamarindo experiences extreme dryness during the dry season, with little or no mud or water. We make every effort to ensure that each tour is a great experience for all guests, regardless of the weather. If you have any questions about the weather conditions, please contact us before booking your tour.

5.1.5 Minimum Participants: ATV tours require a minimum of two people, each riding an ATV. We cannot run a tour with only two people sharing one ATV.

5.2. Kayak Tours:

5.2.1 Minimum Participants: Kayak tours require a minimum of two people, each paddling an individual kayak. We cannot run a tour with only two people sharing one kayak.

5.3. Surf Lessons:

5.3.1 Minimum Participants: Surf lessons require a minimum of two people. We cannot offer lessons for one person or for two people sharing one surfboard.

6. Changes to Terms of Service

6.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised Terms.

7. Contact Us

7.1 If you have any questions or concerns about these Terms or any other aspect of our services, please contact us at Contact